Testimonials | Feedback we've received... |
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From our clients…
- What did you think about the quality of our candidates? Generally very good
- What was the standard of service like from your KiwiOz consultant? Light years ahead of the other agency I was using (which was supposedly one of the best) Kathryn, Auckland
KiwiOz Nannies understood our brief so implicitly, the first of their nannies we met was offered the job. This is not to say we aren't fussy! With our requirements being split across a sole care/nanny share scenario, in two different homes, our brief was not straight forward. Not only did Alana, our new nanny, meet our expectations, she was introduced to us within days of us registering our interest with KiwiOz. Geva's service was Lisa, Auckland
- What did you think about the quality of our candidates? Very good quality, always only forwarded candidates that met our requirements
- What was the standard of service like from your KiwiOz consultant? Excellent, always very responsive to phone calls and available if I needed to discuss anything.
- Would you recommend KiwiOz to other families/ nannies? Absolutely and have already done so to a number of my friends. We were extremely pleased with KiwiOz. Our job was not the easiest to fill but the consultants always made us feel like they were working 100% to get us a candidate. Charlotte, Auckland
While we didn't end up with a KiwiOz nanny, Geva did a great job. She understood quickly what we were after, and the candidates she forwarded to us were exactly what we were after. I would very highly recommend Geva. Craig,
Herne Bay
"Hi Lisa, I must say that I've never felt let down with any of the temporary nannies you provide me with - I'm always naturally a bit worried about having a new person in the house, but am always so thrilled with them and so are Amelia and Rachael. Many thanks, Emma, Remuera- Oct 09"
'I called Geva last week looking for a temporary nanny for Thurs/ Fri this week as we're inbetween one permanent nanny starting and the other one finishing. She was able to promptly get back to me with the CV and details of someone who she thought would be suitable (considerably quicker than any of the other nanny agencies I called) and as a result we went ahead with the booking.
Unfortunately, the temp nanny called in sick early this morning (Friday) and Geva called me just after 7.30 am this morning to let me know, but instead of just telling me there was a problem she also told me what she was doing about solving it. She headed into the office early to ring around and find me a nanny for today, and although she wasn't able to get hold of someone immediately, she also called me back at around 8am to let me know that although she had no concrete news, she was just waiting for people to call her back. This phone call just to keep me updated was much appreciated. She then called me back a short while later to let me know that she'd got a solution and it was with nannies that she felt comfortable would be good with babies, as she didn't want to recommend anyone to us who wouldn't do the right job for us.
She's demonstrated excellent customer service and problem solving skills and as a result have no hesitation in recommending your agency to others who are looking for a nanny. I can categorically state that Geva as a representative of your agency is in an entirely superior league than other agencies.
Kind regards, Lynne, Newmarket'
'Just wanted to pass on our sincere 'thanks' for finding us such an outstanding nanny in Suzy. Suzy's been with us since March, and is a true professional in every sense of the word - the children love her, and she is reliable, hardworking, and fun.
We worked with 2 other nanny agencies before stumbling across KiwiOz, and I can assure you that your agency is head and shoulders above the competition in terms of both candidates, and professionalism (especially the use of technology).
Keep up the great work.' Regards,
'I am just writing to say a HUGE thank you for organising us with an awesome nanny to hang out with our children last night (Thursday). A was just fantastic, on time, friendly and had Ava (20 months) warming to her in the first 5 minutes which made it so much easier for us to leave our babies with someone we had just met! We felt comfortable leaving Ava and Hunter (10 weeks) in her capable hands as she seemed more than confident with them both. It made for a great night out for us, in a different city without having to worry if our children were going to be ok. So thanks so much to Kiwioz Nannies, and of course to Abbey, for such a smooth, hassle free nanny/babysitting service. We will definately recommend you and most defintaely use you again if we need a babysitter next time we are up in Auckland! (LS , Tauranga)' ‘I just wanted to send a quick email to thank KiwiOz Nannies and particularly Geva for your great service in helping us find a nanny. I registered the same request with 5 Nanny agencies - 3 never responded, 1 responded two weeks later and the other was you guys. Geva was very professional and helpful and was never pushy even though I often forgot to respond to emails and with feedback! (TW, Auckland)' ‘Thanks for all of your help. We are so pleased with the way everything has worked out and cannot recommend you enough. We were really pleased with KiwiOz Nannies- the fact that you were always extremely good at returning our calls and always gave great advice meant that we never had to look anywhere else.’ (S, R) ‘Thank you so much for your excellent work in finding us Deborah. We greatly appreciate the effort you put into securing us a nanny in time for the start of the school year. I know that getting the right person for a part time post is not easy and it was great to know you had a lot of good people on your books for us to meet. Best wishes for the future of your business. I have recommended you to several families and nannies already.’ (KH-W) ‘Just to say thank you for all your help, great services and most of all putting us in touch with Claire. She’s great! Good luck and keep up the good work.’ (DB) ‘Thank you for your help and prompt response- several other agencies I e-mailed still haven’t yet got back to me!’ (IH)
'This is the first time I have hired a nanny and I have to say, "why didn’t I do it sooner. Chantelle is amazing, she has ‘Kelly is wonderful- how can I thank you? And congratulations on how efficient your company is! (CH) ‘Just to let you know that we are so happy with Bliss and have been recommending your agency to lots and lots of people!’ (NS)
From our nannies…
Was having a chat with my friend Tracey K last night and we both think that you guys at Kiwioz, especially you Geva, are fantastic. Tracey B, Auckland
The standard was great, Sally was v helpful, very understanding, easy to talk to, very organised and quick to call back etc...and found me a job i love! I would definitely recommend KiwiOZ! Thank you! Anna, UK
Thank so much for that. You have been a massive help while I've been job searching. I am so happy I have found the right job for me and I think it is going to work out really well. Honestly i cant wait to start work again. I will keep you posted. Thank you for everything again. Cara, UK ‘Of the mainstream nanny agencies I registered with, you have been by far the most helpful, friendly and professional. I will be in touch again for sure if I need to find work.’ (CJ) ‘Thank you for your help and support this year… Am loving my time with the Speirs family and look forward to our future contact.’ (CT) ‘Thank you for all of your help in finding me nanny work in London. If things don’t work out with job I will not hesitate to use you again. I will also recommend you to other nannies and families. All the best!’ (KL). |